Refund policy

90-Day Money-Back Guarantee

We stand behind Clarity50+. If you're not satisfied, contact us at support@tryhumans.com within 90 days of delivery of your first order to request a refund under our 90-Day Money-Back Guarantee.

The guarantee applies to one bottle of Clarity50+ from your first order only, whether that bottle was purchased individually, as part of a multi-bottle order, or through a subscription.

For multi-bottle orders, the maximum refund is limited to the actual per-bottle price paid for one bottle after any discounts or promotions. Additional bottles from the same order are not covered by the guarantee.

For subscriptions, the guarantee applies only to one bottle from your initial subscription order. Subscription renewals and subsequent shipments are not eligible, even if they are billed or delivered within the original 90-day guarantee period.

The guarantee is limited to one claim per customer or household and does not reset with future purchases, cancellations, or new subscriptions.

To request a refund, email support@tryhumans.com with your order number, the email address used to place your order, and a brief reason for your refund request.

You do not need to return the bottle. We may request reasonable additional information, such as a photo of the product or packaging, when necessary to verify eligibility or prevent misuse of the guarantee.

Approved refunds will be issued to the original payment method.

Subscriptions

Subscription renewal orders are not covered by the 90-Day Money-Back Guarantee.

You may pause, skip, or cancel your subscription through your account or by contacting us. Changes must be made before an order has been processed to prevent that shipment from being charged or fulfilled.

Damaged, Defective, or Incorrect Orders

Our 90-Day Money-Back Guarantee is separate from issues involving damaged, defective, missing, or incorrect products.

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at support@tryhumans.com with your order number and a photo of the issue, and we'll work to make it right.

Refund Processing

Once a refund is approved, it will be issued to the original payment method. The time required for the credit to appear may vary depending on your bank or payment provider.

Questions

Email: support@tryhumans.com

Mailing address:
1968 S. Coast Hwy #3059
Laguna Beach, CA 92651
USA